Rado

Swiss Time Services is an accredited Level 3 Rado Service Centre. Our watchmakers can provide a comprehensive range of repair options from a simple battery service to a complete service on a mechanical chronograph.

All watches are returned with a two-year warranty.

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Quality Swiss
watch repair
since 1993

As many Rado watches are made from Ceramic or ‘hard metal’ not all Rado watches can be refinished. Those that can be refinished can be refreshed in our dedicated polishing department.

Rado recommend that their quartz watches receive a battery service every 2 years and all watches receive a complete service every 4 to 6 years. However, if the watch is suitable for swimming and diving and is used in water they also recommend the water resistance of the watch is tested on an annual basis.

A brief history of Rado Watches.
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The main servicing procedure

  • A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
  • The complete dismantling of the movement with the correction of any faults and replacement of any damaged / worn parts.
  • All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
  • While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal,pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
  • Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
  • The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
  • The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
  • Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.

Battery service

  • The watch is opened and electronic components checked using specific testing equipment.
  • Replacement of the battery and gaskets as appropriate to the watch model.
  • Tested for water resistance. Final aesthetic and timekeeping checks to ensure the watch is performing correctly.

Warranty

We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. The warranty period for partial repairs and full service is 24 months. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.

The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.

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I now have my watch back and can I say what an incredible service you guys offer! From start to finish it was easy and comfortable, pricing was great and the packaging is second to none. Thank you very much, I will be using you again in the future and letting friends know about your service.

Mr Pope

Thank you to the team for the servicing and refurbishing of my fathers' Omega watch. The accuracy is well within original factory tolerance and refurbishment makes it look as good as new. Thank you also for the tour of your workshops when I collected my watch.

Tom Tuling

Thank you for my watch refurbishment. I cannot express how pleased I am with the end result. Please pass on my thanks to the technicians and everyone involved in restoring my watch to it’s former glory. You are a truly expert professional service from start to finish that I would have no hesitation in recommending to others.

Mr Copas

Cartier pricing guide 2018

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Brief history of Rado

Can trace it’s history back to a watch movement factory called Schlup & Co started by Fritz, Ernst and Werner Schlup in Lengnau, Switzerland in 1917.The Schlup brothers initially focused on the production of watch movements during the first couple of decades of operation, however, the company realised that they had enough capacity to not only manufacture movements but also to completely produce watches from start to finish.

In 1957, the company presented its first entirely in-house produced watch collection and suitably named it the Rado Collection. In 1962, the celebrated DiaStar watch was introduced, it was the first scratch-resistant watch and as a result, set new standards for robustness.

Today, the DiaStar is considered a classic due to the both the innovative materials used as well as the unique oval form of the watch case. Over the decades, Rado has continued to innovate in both design and the use of cutting edge materials such as specialised ceramics, carbide, sapphire crystal and polycrystalline diamond. Rado was part of the General Watch Company which in 1983 became part of ASUAG-SSIH which in 1998 became the Swatch Group.