Omega

We use only genuine Omega spare parts in order to maintain the authenticity of these prestigious watches. All service or battery maintenance repairs are returned with a two year warranty card.

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Quality Swiss
watch repair
since 1993

We provide a comprehensive range of repair options, from a battery and reseal to a complete service on an automatic chronograph.

Our accredited Omega Watchmakers have received comprehensive training at Omega’s manufacturing facility in Switzerland, ensuring that all repairs meet with Omega’s high standards.

It is recommended by Omega that their watches receive a maintenance service every 2 years and a complete service every 5 years.

A brief history of Omega.
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The main servicing procedure

  • A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
  • The complete dismantling of the movement with the correction of any faults and replacement of any damaged / worn parts.
  • All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
  • While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal,pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
  • Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
  • The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
  • The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
  • Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.

Battery service

  • The watch is opened and electronic components checked using specific testing equipment.
  • Replacement of the battery and gaskets as appropriate to the watch model.
  • Tested for water resistance. Final aesthetic and timekeeping checks to ensure the watch is performing correctly.

Warranty

We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. The warranty period for partial repairs and full service is 24 months. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.

The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.

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I now have my watch back, can I say what an incredible service you guys offer! From start to finish it was easy and comfortable, pricing was great and the packaging is second to none. Thank you very much, I will be using you again in the future and letting friends know about your service.

Mr Pope

Excellent company to deal with. Quick to respond to initial contact, followed by detailed quotation and good advice/quick to respond to queries. Case refurbishment work is excellent and looks like it would have 50 years ago when it came out of the factory. Returned quickly and very well packaged inside a hard case. Really pleased, thank you.

Craig Henn

Thank you for my watch refurbishment. I cannot express how pleased I am with the end result. Please pass on my thanks to the technicians and everyone involved in restoring my watch to it’s former glory. You are a truly expert professional service from start to finish that I would have no hesitation in recommending to others.

Mr Copas

Cartier pricing guide 2018

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Brief history of Omega

Is a leading Swiss watchmaker based in Biel/Bienne, Switzerland. Omega evolved from La Generale Watch Co, which was founded in La Chaux-de-Fonds, Switzerland in 1848 by Louis Brandt, who assembled key-wound precision pocket watches from parts supplied by local craftsmen. He sold his watches from Italy to Scandinavia by way of England, which was their most important market. Louis’s two sons Louis-Paul and César developed a revolutionary in-house manufacturing and production control system that allowed many component parts in the movement to be interchangeable. Watches developed with these techniques were marketed under the Omega brand of La Generale Watch Co. and by 1903 the success of the Omega brand meant it superseded La Generale Watch Co.

The name and symbol Omega are taken from the Greek alphabet and represents the final state of perfection. Louis-Paul and César Brandt both died in 1903, leaving one of Switzerland’s largest watch companies producing 240,000 watches per year and employing 800 people in the hands of four young people, the oldest of whom, Paul-Emile Brandt, was not yet 24. Paul-Emile Brandt was the great architect and builder of company we see today. From 1925 Paul-Emile Brandt worked to create a union between Omega and Tissot, then their merger in 1930 into the group SSIH, Geneva. Under Paul-Emile Brandt’s leadership and Joseph Reiser’s from 1955, the SSIH Group continued to grow, absorbing and creating some fifty companies, including Lemania, manufacturer of the iconic chronograph movement used in the NASA approved Omega Speedmaster Moon watch.

By the 1970s, SSIH had become Switzerland’s number one producer of finished watches in the pre-quartz era, this changed in the 1970s. With the development of less expensive movements to manufacture and more accurate quartz watches produced by Seiko and Citizen of Japan, the quartz crisis began in Switzerland. Today Omega is part of the Swatch Group and continues in its leading role in the Swiss watchmaking industry through the development, industrialisation and production of Dr Daniels original Co-Axial escapement.