The main servicing procedure
- A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
- The complete dismantling of the movement with the correction of any faults and replacement of any damaged / worn parts.
- All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
- While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal,pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
- The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
- Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.
Warranty
We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. In respect of a partial repair we provide a 12 month warranty and in respect of a full service, a 24 month warranty. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.
The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.
Cartier pricing guide 2018
Watches up to 25 years old
Complication and clocks by estimate only
| Type | RRP Inc. VAT |
|---|---|
| Quartz | £300.00 |
| Mechanical | £300.00 |
| Chronograph Quartz | £450.00 |
| Chronograph Mechanical | £650.00 |
Watches between 25 and 50 years old
| Type | RRP Inc. VAT |
|---|---|
| *Quartz | £450.00 |
| Mechanical | £450.00 |
| Chronograph | £650.00 |
| Auto Chronograph | £650.00 |
Partial repairs
All partial repairs are subject to part repair charge
| Type | Retail Inc. VAT |
|---|---|
| Battery service | £49.00 |
| Partial repair | £49.00 |
Case and Bracelet Refurbishment
Case and Bracelet Refurbishment
| Type | Retail Inc. VAT |
|---|---|
| Non W/R Case | £90.00 |
| Bracelet | £72.00 |
| Non W/R Case + Bracelet | £125.00 |
| W/R Case | £180.00 |
| W/R Case + Bracelet | £216.00 |
| Laser Filling + Repair (from) | £72.00 |
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Brief history of Eberhard Watch Service
Eberhard & Co was founded in 1887 by Georges-Lucien Eberhard in La Chaux-de-Fonds. Georges-Lucien Eberhard was the son of a prominent Bernese family which was involved in the development of the Swiss watchmaking industry. His father initiated him to the art of watch making and Eberhard was only 22 when he founded his watchmaking company producing precision watches.
By 1907 the company had become one of the largest watch manufacturers in Switzerland and the company moved to the centre of La Chaux-de-Fonds fully occupying a new five-story building which became a well-known landmark and is the tallest building until the 1960s. In 1919, Eberhard’s sons, Georges and Maurice took over the company and produced the first Eberhard Chronograph.
In 1935 an innovative chronograph with two pushers was developed followed in 1938 by the first wrist chronograph with an hour counter. In 1939 the first Eberhard rattrapante, or split-seconds chronograph is manufactured.
Eberhard have a long and distinguished connection with the Italian military beginning in the 1930s when Eberhard watches are first worn by officers of the Italian Navy, a connection which exists to this day. In 1984 the Chronomaster is produced in cooperation with the world famous Italian aerobatic team Frecce Tricolori.
In recent years, Eberhard & Co. has continued its history of innovation with the production of the Chrono 4, the first and only chronograph with four horizontally aligned sub-dials.
Eberhard is now based in the well-known watchmaking town Bienne and enjoys its greatest popularity in Italy.