The main servicing procedure
- A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
- The complete dismantling of the movement with the correction of any faults and replacement of any damaged / worn parts.
- All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
- While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal,pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
- The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
- Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.
Warranty
We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. In respect of a partial repair we provide a 12 month warranty and in respect of a full service, a 24 month warranty. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.
The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.
Cartier pricing guide 2018
Watches up to 25 years old
Complication and clocks by estimate only
| Type | RRP Inc. VAT |
|---|---|
| Quartz | £300.00 |
| Mechanical | £300.00 |
| Chronograph Quartz | £450.00 |
| Chronograph Mechanical | £650.00 |
Watches between 25 and 50 years old
| Type | RRP Inc. VAT |
|---|---|
| *Quartz | £450.00 |
| Mechanical | £450.00 |
| Chronograph | £650.00 |
| Auto Chronograph | £650.00 |
Partial repairs
All partial repairs are subject to part repair charge
| Type | Retail Inc. VAT |
|---|---|
| Battery service | £49.00 |
| Partial repair | £49.00 |
Case and Bracelet Refurbishment
Case and Bracelet Refurbishment
| Type | Retail Inc. VAT |
|---|---|
| Non W/R Case | £90.00 |
| Bracelet | £72.00 |
| Non W/R Case + Bracelet | £125.00 |
| W/R Case | £180.00 |
| W/R Case + Bracelet | £216.00 |
| Laser Filling + Repair (from) | £72.00 |
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Brief history of Maurice Lacroix Watch Service
Is compared to many of its peers, quite a young brand having been founded in 1975 as part of the Desco von Schulthess Group (DESCO). Desco von Schulthessis an older company with roots in the silk trade dating back to 1889.
Since 1946, DESCO had been involved in the watchmaking industry representing such brands as AudemarsPiguet, Heuer, Eterna, and Jaeger-LeCoultre and in 1961 acquired an assembly facility in Saignelégier in the Jura region of Switzerland where it produced private label watches for third parties. In 1975, Desco started marketing watches under the brand name Maurice Lacroix. The name came from a board member of Desco von Schulthess parent company who was called Mr Lacroix.
By 1980 the Maurice Lacroix brand had become so successful that the assembly facility ceased all private label work to concentrate solely on the production of Maurice Lacroix watches. In 1989 Maurice Lacroix acquired the case maker Queloz S.A, also based in Saignelégier, which gave them the ability to produce their own watch cases in-house and makes Maurice Lacroix unusual compared to other luxury watch companies of their size. During the 1990s the company elevated itself still further by producing its own inhouse movements which it uses in its Masterpiece Collection. Today Maurice Lacroix is part of the Luxury Concepts Group.