Cartier Watch Service

Swisstec is an officially approved Cartier service centre. Our Swiss trained Cartier watchmakers can undertake work on both quartz and mechanical models. We provide a comprehensive range of maintenance options for your Cartier watch from a simple battery service to a complete service on a mechanical chronograph.

All Cartier watches which are serviced by Swisstec are returned with a two-year warranty.

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Quality Swiss
watch repair
since 1993

We also undertake case and bracelet refinishing to Cartier’s exacting specification. This work is carried out by our Swiss trained Cartier polisher in our dedicated polishing department.

It is recommended by Cartier that their quartz watches receive a battery service every 2 to 3 years and all watches receive a complete service every 5 years. However, if the watch is suitable for swimming and diving and is used in water they also recommend the water resistance of the watch is tested on an annual basis.

A brief history of Cartier.

The main servicing procedure

  • A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
  • Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
  • All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
  • While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal, pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
  • Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
  • The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
  • The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
  • Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.

Battery service

  • The watch is opened and electronic components checked using specific testing equipment.
  • Replacement of the battery and gaskets as appropriate to the watch model.
  • Tested for water resistance. Final aesthetic and timekeeping checks to ensure the watch is performing correctly.


We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. In respect of a partial repair we provide a 12 month warranty and in respect of a full service, a 24 month warranty. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.

The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.


I am happy to inform that Your service on my vintage Venus watch with Tissot movement was of great success – it is ticking along in great style – thank You for job well done.

Terje Nonstad , Stjordal, Norway

I have received my Breitling today, and am over the moon, this is the first time I’ve had one of my watches serviced, and just want to say the whole experience from start to finish has been amazing, so thank you very much to you and all involved with the service of my watch.2823

Lee Govier , Suffolk

I now have my watch back and can I say what an incredible service you guys offer! From start to finish it was easy and comfortable, pricing was great and the packaging is second to none. Thank you very much, I will be using you again in the future and letting friends know about your service.

Mr Pope

I wanted to say how pleased I am, my Ball watch looks nothing short of  stunning. You were a joy to deal with, it was seamless. Not only that, but you achieved all this in a far shorter time than your original estimate. I would recommend you and your Company without hesitation! 

Mr Beardsell , UK

Thank you to the team for the servicing and refurbishing of my fathers' Omega watch. The accuracy is well within original factory tolerance and refurbishment makes it look as good as new. Thank you also for the tour of your workshops when I collected my watch.

Tom Tuling

Thank you for my watch refurbishment. I cannot express how pleased I am with the end result. Please pass on my thanks to the technicians and everyone involved in restoring my watch to it’s former glory. You are a truly expert professional service from start to finish that I would have no hesitation in recommending to others.

Mr Copas

Cartier pricing guide 2018

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Brief history of Cartier Watch Service

Founded in Paris in 1847 by Louis-François Cartier after he took over his masters workshop during the turbulent times of the French Revolution. Most famous for their jewellery and referred to as the ‘Jeweller of Kings and King of Jewellers’ by England’s King Edward VII Cartier produced their first watch around 1904 for a friend of the Cartier family Alberto Santos-Dumont.

He commissioned a wrist-worn watch to wear while piloting his lighter-than-air dirigible, a forerunner of the airship, which in turn lead to the production in 1911 of the Santos de Cartier wristwatch. Following a period spent on the western front in world war 1, Louis Cartier the grandson of Louis-Francois Cartier, was inspired and named a range of watches after the Renault tanks he had seen, using their profile as the outline of the iconic Tank watch case and one of Cartier’s most successful watches. The water resistant canteen crown design was developed for a commission piece requested by the Pacha of Marrakesh who wanted to wear his watch while swimming.

Today we all know this watch as the Cartier Pasha. After Louis death in 1942 through Alain Dominique Perrin and Jeanne Toussaint, Cartier continued to flourish and the Panther ranges, the modern symbol of Cartier jewellery and watches were developed. The company remained under family control until 1964 and while its headquarters remain in Paris, it is now a wholly owned subsidiary of the Richemont group.