The main servicing procedure
- A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
- While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal, pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
- The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
- Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.
Warranty
We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. In respect of a partial repair we provide a 12 month warranty and in respect of a full service, a 24 month warranty. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.
The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.
Cartier pricing guide 2018
Watches up to 25 years old
Complication and clocks by estimate only
| Type | RRP Inc. VAT |
|---|---|
| Quartz | £300.00 |
| Mechanical | £300.00 |
| Chronograph Quartz | £450.00 |
| Chronograph Mechanical | £650.00 |
Watches between 25 and 50 years old
| Type | RRP Inc. VAT |
|---|---|
| *Quartz | £450.00 |
| Mechanical | £450.00 |
| Chronograph | £650.00 |
| Auto Chronograph | £650.00 |
Partial repairs
All partial repairs are subject to part repair charge
| Type | Retail Inc. VAT |
|---|---|
| Battery service | £49.00 |
| Partial repair | £49.00 |
Case and Bracelet Refurbishment
Case and Bracelet Refurbishment
| Type | Retail Inc. VAT |
|---|---|
| Non W/R Case | £90.00 |
| Bracelet | £72.00 |
| Non W/R Case + Bracelet | £125.00 |
| W/R Case | £180.00 |
| W/R Case + Bracelet | £216.00 |
| Laser Filling + Repair (from) | £72.00 |
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Brief history of Cartier Watch Service
Founded in Paris in 1847 by Louis-François Cartier after he took over his masters workshop during the turbulent times of the French Revolution. Most famous for their jewellery and referred to as the ‘Jeweller of Kings and King of Jewellers’ by England’s King Edward VII Cartier produced their first watch around 1904 for a friend of the Cartier family Alberto Santos-Dumont.
He commissioned a wrist-worn watch to wear while piloting his lighter-than-air dirigible, a forerunner of the airship, which in turn lead to the production in 1911 of the Santos de Cartier wristwatch. Following a period spent on the western front in world war 1, Louis Cartier the grandson of Louis-Francois Cartier, was inspired and named a range of watches after the Renault tanks he had seen, using their profile as the outline of the iconic Tank watch case and one of Cartier’s most successful watches. The water resistant canteen crown design was developed for a commission piece requested by the Pacha of Marrakesh who wanted to wear his watch while swimming.
Today we all know this watch as the Cartier Pasha. After Louis death in 1942 through Alain Dominique Perrin and Jeanne Toussaint, Cartier continued to flourish and the Panther ranges, the modern symbol of Cartier jewellery and watches were developed. The company remained under family control until 1964 and while its headquarters remain in Paris, it is now a wholly owned subsidiary of the Richemont group.