The main servicing procedure
- A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
- The complete dismantling of the movement with the correction of any faults and replacement of any damaged / worn parts.
- All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
- While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal,pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
- The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
- Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.
Warranty
We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. The warranty period for partial repairs and full service is 24 months. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.
The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.
Cartier pricing guide 2018
Watches up to 25 years old
Complication and clocks by estimate only
| Type | RRP Inc. VAT |
|---|---|
| Quartz | £300.00 |
| Mechanical | £300.00 |
| Chronograph Quartz | £450.00 |
| Chronograph Mechanical | £650.00 |
Watches between 25 and 50 years old
| Type | RRP Inc. VAT |
|---|---|
| *Quartz | £450.00 |
| Mechanical | £450.00 |
| Chronograph | £650.00 |
| Auto Chronograph | £650.00 |
Partial repairs
All partial repairs are subject to part repair charge
| Type | Retail Inc. VAT |
|---|---|
| Battery service | £49.00 |
| Partial repair | £49.00 |
Case and Bracelet Refurbishment
Case and Bracelet Refurbishment
| Type | Retail Inc. VAT |
|---|---|
| Non W/R Case | £90.00 |
| Bracelet | £72.00 |
| Non W/R Case + Bracelet | £125.00 |
| W/R Case | £180.00 |
| W/R Case + Bracelet | £216.00 |
| Laser Filling + Repair (from) | £72.00 |
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Brief history of Tissot Watch Service
Was founded in 1853 by Charles-Félicien Tissot and his son Charles-Émile Tissot in the Swiss city of Le Locle, in the Jura region of Switzerland, where Tissot are still based today. Mainly destined for export, Tissot watches were sold in the United States from 1853, and in the Russian Empire from 1858. Family ties were added to commercial ties when Charles Tissot, Charles-Émile’s son, moved to Moscow in 1885 and until the beginning of the October Revolution in 1917, the Russian Empire remained Tissot’s biggest market.
From the begining of the 1910s, Tissot sold its first wristwatches for women, these were mainly gold and platinum pieces set with diamonds. These were followed by wristwatches for men, well before the peak of this trend between the two world wars. In 1917, Tissot started producing its own movements, becoming a full manufacturing watch company. It was therefore able to propose high-quality watches at an affordable price. In 1930, Tissot and Omega merged to strengthen their position and offer their customers a more complete range of products. This new entity, the SSIH (Société Suisse pour l’IndustrieHorlogère), was the first Swiss watchmaking association.
In 1953, Tissot celebrated its 100th birthday. The arrival of Edouard-Louis Tissot in the role of managing director marked a turning point in the industrial organisation of Tissot. Thanks to the introduction of a “single calibre” principle in 1958, the range of movements was simplified and production rationalised. Indeed, the addition of different complications to a basic movement made it possible to produce manual or automatic watches, with or without a calendar which were sold around the globe.
Tissot has always been an innovator and in the 1960’s and 1970’s explored the possibilities opened up by new synthetic materials, such as fiberglass and plastics. From a technical point of view, they allowed for the creation of a revolutionary movement: the Astrolon a plastic mechanical movement and the ‘Ideal 2001’ watch in 1971 which many see as a precursor to the Swatch watch. Looking to reinvent itself, Tissot created iconic watches such as the RockWatch in 1985, the first watch made of natural alpine granite, the PearlWatch in 1987and the WoodWatch in 1988.
At the end of the 1990s, Tissot, through the T-Collection, proposed ultra-feminine models, but also placed importance on sporty models, whose features were increasingly advanced. Forseeing the extraordinary potential of touchscreens in the digital world, in 1999 Tissot created the T-Touch, the first tactile watch in the world and in 2014, the T-Touch Expert Solar, a T Touch powered by solar energy.
In 1983, to confront the quartz crisis in the Swiss watchmaking industry, Nicolas G. Hayek recommended a merger of the main watchmaking groups of the time. As a result, Tissot joined SMH, which became “The Swatch Group” in 1998. Tissot is an official timekeeper for the world championships in cycling, fencing, ice hockey, motorcycling and rugby.