Swiss Time Services Group is made up of two divisions, Swiss Time Services and Swisstec.

Swiss Time Services began in 1993 and looks after current and vintage Omega watches. It also has level 3 accreditation to service the Swatch Group brands Longines, Rado and Tissot.

Swisstec began in 2006 to cater for all other Swiss watch brands. It is the official UK Service Centre for Ball Watches, Carl F Bucherer, CWC, Eberhard, Favre-Leuba, Fortis, Girard-Perregaux, JeanRichard, Maurice Lacroix, Porsche Design and Ulysse Nardin. Swisstec is also an officially accredited service centre for Cartier and Baume Mercier.

Together the two divisions have grown to make us one of the UK’s largest independent watch service centres. Our team is made up of over 30 skilled members of staff who include watch technicians and trainees, polishers, diagnosticians, quality controllers, spare parts administrators and customer service advisors.


State of the
art servicing

We occupy a secure purpose-built space of over 650 square metres, with over 30 skilled members of staff, including watchmakers, trainees, polishers, diagnostic and QC specialists, our spare parts team, and customer service advisors. Together they handle over 15,000 repairs per year.

Our facilities reflect our commitment to producing work of the highest quality, utilising state of the art equipment with many of our most experienced watchmakers having been trained inhouse before receiving accreditation from our Swiss watchmaking partners.

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With over 250 years of watchmaking experience in our technical team, we have a depth of knowledge rarely found outside the watch houses.

Meet the team

Utilising our expertise, we take pride in being able to cater for the individual needs of our customers and being able to carry out everything from supplying and fitting a new leather strap or battery replacement to a complete service or bespoke vintage restoration.


Our Goldsmith can cater for most repairs to gold watches and bracelets. In addition to being able to repair and renew cases and bracelets we also manufacture new Milanese (Mesh) bracelets in 9 and 18 carat gold and can manufacture various other gold parts on request.

Milanese bracelets have been used by brands such as Chopard, Omega, Patek Philippe and Rolex and we are now the last company in the UK with the ability to completely manufacture gold Milanese watch bracelets from gold wire to a fitted bespoke bracelet.

See our Milanese bracelet styles