The main servicing procedure
- A Complete Service involves the watchmaker checking the watch’s functions, diagnosing the cause of any faults.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- All parts are then cleaned in a series of ultrasonic chemical baths which removes all the old oil, grease and dirt.
- While the movement is being cleaned the case will be completely broken down (case back, bezel, crystal, pushers etc. removed) and, having removed all the seals and gaskets, refinished and cleaned in large ultrasonic tanks.
- Once the case is clean it is reassembled with new seals and gaskets, which are lubricated as required with special greases. The case is now ready to receive the cleaned movement.
- The cleaned movement and pristine components are systematically reassembled and lubricated using up to 8 different fine synthetic oils and greases, before having the dial and hands refitted.
- The watchmaker will now reset the clean movement with the dial and hands mounted into the watch case ensuring there are no hairs or dust in the case and recheck the watch regulation on the timing machine.
- Once the case is closed the watch is then tested for water resistance and the final aesthetic, timekeeping and power reserve checks are made to ensure the watch is performing correctly.
Warranty
We will rectify any defects arising from any service provided by us provided you report such defects to us as soon as reasonably possible. In respect of a partial repair we provide a 12 month warranty and in respect of a full service, a 24 month warranty. We reserve the right to invalidate the warranty if repairs are performed by persons not authorised by us to take such action. Provision of the warranty will be free of charge. We will decide in our absolute discretion whether provision of the warranty will be in the form of a repair or the replacement of a part of the watch. Evidence of purchase must be provided and any replaced parts pass into our ownership. Limit of warranty. The provision of services under warranty neither extends the terms of the warrant nor sets in motion a new warranty period.
The provisions of this warranty do not extend to defects caused by general wear and tear, accident, negligence or lack of care; or component parts that are expected to require periodic replacement.
Cartier pricing guide 2018
Watches up to 25 years old
Complication and clocks by estimate only
| Type | RRP Inc. VAT |
|---|---|
| Quartz | £300.00 |
| Mechanical | £300.00 |
| Chronograph Quartz | £450.00 |
| Chronograph Mechanical | £650.00 |
Watches between 25 and 50 years old
| Type | RRP Inc. VAT |
|---|---|
| *Quartz | £450.00 |
| Mechanical | £450.00 |
| Chronograph | £650.00 |
| Auto Chronograph | £650.00 |
Partial repairs
All partial repairs are subject to part repair charge
| Type | Retail Inc. VAT |
|---|---|
| Battery service | £49.00 |
| Partial repair | £49.00 |
Case and Bracelet Refurbishment
Case and Bracelet Refurbishment
| Type | Retail Inc. VAT |
|---|---|
| Non W/R Case | £90.00 |
| Bracelet | £72.00 |
| Non W/R Case + Bracelet | £125.00 |
| W/R Case | £180.00 |
| W/R Case + Bracelet | £216.00 |
| Laser Filling + Repair (from) | £72.00 |
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Brief history of Vertex
Vertex was founded in 1912 by Claude Lyons with a £1,000 loan. The company initially specialised in re-casing Swiss movements in Britain. By 1915, Vertex was already supplying watches to the British Military for WWI, establishing operations in both London (Hatton Garden) and Switzerland. During the interwar years, the brand grew through strategic partnerships, becoming the exclusive UK importer for Movado and collaborating with Swiss manufacturers like Aureole and Revue Thommen.
WWII and the “Dirty Dozen” (1938–1944)
In 1940, Vertex’s London factory was destroyed by enemy bombing. Shortly after, Claude Lyons’ son-in-law, Captain Henry Lazarus, used his knowledge of the Swiss watch industry to help the British Military procure timepieces. This led to Vertex becoming the only British-based manufacturer among the famous “Dirty Dozen”—a group of twelve watchmakers commissioned to build the Cal 59 W.W.W. navigation watch for WWII soldiers. They famously delivered over 4,600 of these watches just ahead of D-Day.
The Quartz Crisis and Closure (1945–1972)
After the war, Vertex continued to innovate, becoming the exclusive UK importer for Revue Thommen and launching a line of dive and sports watches in the 1960s. However, in 1972, the combination of an expiring lease at their Hatton Garden headquarters and the “quartz crisis” (which devastated the mechanical watch industry) forced Henry Lazarus to close the company.
A Modern Revival (2015–Present)
In 2015, over a century after its founding, Vertex was revived by Claude Lyons’ great-grandson, Don Cochrane. Driven by a desire to champion British manufacturing and pride, Cochrane relaunched the brand in 2016 with the M100—a modern tribute to the original Cal 59 WWII watch. Today, Vertex continues to produce tool and field watches that honour its deep military heritage.